A variable frequency drive is an electronic device that allows you to start, stop, and control the speed of a three phase motor. It is also a motor starter as it is equipped with overload protection. Read more »
What is the difference between a 'new surplus' motor and a 'factory new' motor?
Our New Surplus electric motors and drives are new and unused overstock or discontinued items offered at lower prices and come with our 90-day warranty.
Factory New products are competitively priced and come with a manufacturers warranty.
Variable frequency drives (VFDs or inverters) now play an important part in major industry.
Within the last 10 years they have been perfected to control and vary the speed of 3 phase electric motors. They serve many purposes, besides speed control. Homeowners and hobbyist alike, who have lathes or milling machines with a 3 phase motor, usually don't have 3 phase power to operate. These VFDs (instead of using a rotary phase converter) can now be used to convert single phase power to 3 phase power. Read more »
Return Policy
Products may be eligible for return within 30 days of the original purchase date. Please read the terms below before sending anything back.
Return Eligibility
Products may be eligible for return within 30 days of the original purchase date, subject to the terms and conditions outlined below. Only the original purchase price of eligible products is refundable. Original shipping and handling charges, if applicable, are non-refundable under all circumstances.
To qualify for a return, products must be unused, unmounted, undamaged, and in the same condition in which they were received. All original manufacturer packaging, manuals, parts, accessories, and other included items must be returned. Manuals and other documentation must not contain any writing or markings.
Restocking Fees
If a product is ordered incorrectly or otherwise returned for reasons unrelated to a product defect, a restocking fee may apply.
Dealers Industrial Equipment, LLC reserves the right to charge the following maximum restocking fees:
Up to 30%Variable Frequency Drives (VFDs)of the original purchase price when returned without an offsetting order
Up to 50%Electric Motorsof the original purchase price when returned without an offsetting order
If a new order is placed in connection with the return, the restocking fee may be waived or reduced.
All returned products are subject to inspection. If a product is found to be used, mounted, damaged, incomplete, or not returned in its original manufacturer packaging, additional charges may apply, up to and including the full purchase price of the product.
Shipping, Handling, and Other Fees
Original shipping and handling charges, return shipping and handling charges, and any applicable credit card processing fees are non-refundable and will not be reimbursed under any circumstances.
Customers are responsible for all return shipping costs unless otherwise agreed to in writing by Dealers Industrial Equipment, LLC.
TECO-Westinghouse Variable Frequency Drive (VFD) Warranty Procedure
Step 1: Initiate the RMA Process
The buyer must contact a Dealers Industrial Equipment, LLC representative to initiate the Return Merchandise Authorization (RMA) process. A photograph of the VFD nameplate must be submitted by email to begin the process.
Step 2: Receive RMA Documentation
Once Dealers Industrial Equipment, LLC receives the required RMA documentation from TECO-Westinghouse, the RMA information will be forwarded to the buyer by email.
This initial process is estimated to take up to 72 weekday hours, subject to TECO-Westinghouse processing times.
Step 3: Follow the RMA Instructions
Upon receipt of the RMA documentation, the buyer must follow the instructions provided, including any shipping requirements and designated return address.
If TECO-Westinghouse requires the product to be returned for inspection to determine whether the issue is due to a factory defect, the buyer must ship the product to the address specified in the RMA documentation.
All shipping costs associated with the warranty inspection process are the responsibility of the buyer.
Step 4: Inspection and Resolution
If a physical inspection is required, TECO-Westinghouse estimates that the inspection process will take approximately 10–14 business days after delivery of the product to TECO-Westinghouse. Actual processing times may vary.
If TECO-Westinghouse determines that the product is defective due to a factory defect covered by the applicable warranty, Dealers Industrial Equipment, LLC will issue a replacement or refund the original purchase price, as applicable.
All warranty claims are subject to TECO-Westinghouse’s inspection, determination, and applicable warranty terms and conditions.
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